FREQUENTLY ASKED QUESTIONS
Q: Do your buses have wheelchair lifts?
A. Yes, all Downeast Transportation buses are equipped with wheelchair lifts.
Q: Are your buses equipped with child seats?
A. No, passengers must bring their own child seats.
Q: Can drivers make change?
A. No, please have the exact fare ready when boarding.
Q: Where can I purchase multiple-ride tickets?
A. You can purchase tickets from bus drivers or at the DTI office at the Acadia Gateway Center in Trenton.
Q: What is the difference between round-trip and one-way fares?
A. On most routes, the round-trip fare is the same as the one-way fare, provided you complete your trip in the same day.
Q: Can I arrange to be picked up or dropped off at locations that are not on the scheduled route?
A. Yes, you can make arrangements for the bus driver to pick you up or drop you off at locations that are located within three-quarters of a mle of a scheduled route. For off-route stops, you must notify the Downeast Transportation office at least 24 hours in advance. Call (207) 667-5796.
Q: Whom do I call for information about the Island Explorer?
A. The Island Explorer is a seasonal shuttle operated by Downeast Transportation. For Island Explorer information, visit www.exploreacadia.com or call (207) 288-4573.
Q: Can I get to L.L.Bean or Walmart on the Island Explorer?
A. No, Island Explorer shuttles do not serve Ellsworth. Instead use Downeast Transportation's midday service that operates weekdays between Bar Harbor and Ellsworth. The one-way fare is $6; there is no additional charge for return trips made the same day. Click here for Bar Harbor-Ellsworth timetables.
Q: Is there a dress code for bus passengers?
A. Customers are expected to dress appropriately (e.g shoes, shirts, no clothing that is indecent, profane or otherwise inflammatory).